Why Hitting Your MQL Targets Doesn’t Always Lead to Revenue (And How to Fix It)

December 17, 2024
Why Hitting Your MQL Targets Doesn’t Always Lead to Revenue (And How to Fix It)

You're hitting your MQL (Marketing Qualified Lead) targets every month like clockwork, but for some reason, it’s not translating into

You're hitting your MQL (Marketing Qualified Lead) targets every month like clockwork, but for some reason, it’s not translating into revenue. Sound familiar? This is a problem many businesses face, and it all comes down to one overlooked issue: you’re likely counting your CRM contacts improperly.

If your MQL numbers look great on paper but fail to turn into closed deals, you’re essentially chasing a vanity metric. Today, we’re breaking down the hidden killer behind inaccurate MQL targets and showing you how to solve it—so you can stop wasting time and start seeing real revenue growth.

The Problem: Inflated MQL Numbers That Don’t Convert

Let’s start with an example. We recently worked with a client who was facing this exact issue.

When we set up their dashboards and dove deeper into their data, we noticed a red flag. Their MQL count looked great—but when we asked about their criteria for qualifying leads, they said:
"We count anyone who fits the criteria."

On the surface, that sounds fine. But here’s where things fell apart:

  • Unqualified Contacts Were Being Counted as MQLs: People coming through support channels, random vendor conversations, or even casual inquiries were being logged into their CRM as leads.
  • Poor Conversion Rates: These MQLs weren’t turning into SQLs (Sales Qualified Leads) or closed deals, making the entire pipeline inefficient.

The result? MQL targets were being hit, but there was zero connection to actual revenue growth.

Why This Happens: A Lack of QA in Your MQL Process

Here’s the reality: if you aren’t quality-checking the leads entering your CRM, you’re setting yourself up for failure.

Where Things Go Wrong:

  1. Unclear Criteria for MQLs: Many businesses set broad or vague criteria for what qualifies as an MQL. This results in leads that appear promising but never convert.
  2. Automated Errors: CRM automations can accidentally move the wrong contacts into MQL lifecycle stages without proper oversight.
  3. No Data Cross-Referencing: Without checking behavioral data, firmographic information, or attribution sources, MQLs can be wildly inaccurate.

If you’re using these flawed MQL numbers to set quarterly or annual projections, your entire pipeline strategy is built on shaky ground. That’s why your CEO or CFO might be asking:
“Why aren’t these targets leading to more revenue?”

The Solution: Use Signals to Accurately Qualify MQLs

This is where Signal Analytics comes into play. Signals solve the MQL problem by cross-referencing multiple data points to ensure accuracy. Here’s how it works:

Signals Combine Data for Better Insights

Instead of relying solely on lifecycle stage conversions, signals factor in:

  • Attribution Data: Where leads are coming from and which sources drive revenue.
  • Unit Economics: Understanding the financial impact of each lead.
  • Dimensional Data: Firmographic and demographic details that help identify true opportunities.
  • Behavioral Signals: Actions prospects take that indicate they’re likely to convert.

By cross-referencing these data points, signals identify which MQLs are real opportunities—and which ones are dead weight.

How Signals Uncover (and Fix) the MQL Problem

Let’s go back to our client example. When they started using signal analytics, here’s what happened:

  1. Signals Flagged Weak MQLs: Prospects coming through support channels or unqualified sources were deprioritized automatically.
  2. Higher Conversion Rates: With cleaner data, they doubled their closed deals without increasing the number of opportunities.
  3. Less Wasted Effort: Sales teams stopped wasting time on unqualified leads, and marketing budgets became more efficient.

Even If Your MQL Counts Are Wrong, Signals Will Mitigate the Issue

The beauty of signals is that they naturally deprioritize unqualified prospects. Even if you’re still counting MQLs incorrectly in your CRM, signals will ignore those leads because they don’t meet the criteria of a strong signal.

Of course, fixing your MQL definitions is still important for accuracy—but signals ensure that unqualified leads won’t derail your pipeline.

How to Fix Your MQL Process

If you suspect you’re facing this problem, here’s what you can do:

  1. Audit Your Current MQL Criteria: Look at how leads are being counted in your CRM. Are they truly qualified, or are they coming from irrelevant sources?
  2. Cross-Reference Your Data: Incorporate firmographic, demographic, and behavioral signals to verify that MQLs have real conversion potential.
  3. Implement Signals: Use signal analytics to identify, prioritize, and focus on the leads that matter most.

Real Results: Winning More with Fewer Opportunities

For the client we mentioned earlier, fixing their MQL problem with signals led to impressive results:

  • Doubled Closed Deals: Without increasing their lead volume, they achieved better conversions simply by focusing on the right MQLs.
  • Higher Efficiency: Sales teams spent more time on real opportunities, and marketing spend was allocated to leads that could close.

This is what happens when you align your MQL goals with revenue-driven signals.

Take Action: Is Your MQL Process Broken?

If you’re hitting MQL targets but not seeing revenue, it’s time to ask the hard questions:

  • Are your MQLs coming from the wrong sources?
  • Are you counting unqualified contacts as leads?
  • Are your MQL targets directly tied to closed revenue?

If the answer to any of these questions is “no,” share this post with your team. Use it as a starting point to audit your MQL process and explore how signal analytics can uncover—and fix—the problem.

Stop chasing vanity metrics. Start driving real revenue.
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